Debunking 5 common nearshoring myths: Unveiling the benefits of a nearshore team
In today’s dynamic business landscape, nearshoring has emerged as a strategic solution for companies looking to operate effectively, scale efficiently, and budget strategically. Despite its growing popularity, many companies overlook the benefits of nearshoring because of common misconceptions and preconceived notions.
Rapido was founded on the belief that a nearshore partner can solve the challenges that logistics companies face in hiring and retaining great talent. Today, we’re busting the myths of nearshoring so more people can experience the rewards of working with nearshore talent to help their business reach its greater potential.
Addressing the most common misconceptions about nearshoring
Myth 1: “Nearshoring will require us to give up control.”
Many people associate nearshoring — or any type of outsourcing staffing — with a loss of control. In truth, with regular communication channels established and the ability to visit your nearshore team, businesses can maintain a high level of control over operations. Robust performance metrics and quality assurance processes ensure you can continue to meet service standards.
Myth 2: “The language and cultural barriers will be too big of an issue.”
While language and cultural barriers may exist, they are not significant issues for nearshoring — especially in Mexico. Because of its proximity to the US, Mexico offers a skilled workforce proficient in English with a cultural affinity for American customs. Compared to other Latin American countries — and even more so with offshoring options — nearshoring in Mexico allows the most seamless operations and collaboration.
Myth 3: “We’ll sacrifice our service quality.”
Quality is paramount in customer service and back-office operations, and you can still provide quality service with a nearshore partner. At Rapido, we hire critical thinkers, creative problem solvers, passionate learners, and effective communicators. From there, we arm them with the resources they need — including an intensive Logistics 101 training program — to provide quality service that is on par with your US-based teams. Setting clear expectations and KPIs allows you to manage your nearshore team and ensure quality service and high outputs.
Myth 4: “There are too many security risks involved with outsourcing staffing.”
When discussing international operations, it seems logical to be especially worried about security risks. At Rapido, cybersecurity is a top priority. We foster an information security environment, starting with routine training and tests to keep our employees updated on cybersecurity best practices. We also work with IT standards, methodologies, and collaboration tools to promptly manage incidents. We are committed to prevention; our network infrastructure complies with world-class standards to provide a secure information security environment.
Myth 5: “We can only use nearshoring for simple, routine tasks.”
There is a common misconception that nearshoring employs low-skilled labor that should only be used for simple or routine tasks. However, nearshore destinations offer highly skilled professionals capable of handling complex tasks and projects. For example, in Guadalajara, roughly half of the city’s 5 million residents have completed high school, with over a quarter having post-secondary education degrees.
While nearshoring can be an excellent tool for handling monotonous tasks such as data entry or tracking and tracing, you can also leverage nearshoring for highly skilled roles. At Rapido, we hire for a number of roles across customer and carrier support, sales, back-office administration, and tech services. Our robust training program prepares employees for several roles within the logistics industry so you can leverage a nearshore team across different functions of your business.
Partner with Rapido to experience the benefits of nearshoring
With the many misconceptions and preconceived notions about nearshoring, it’s no surprise that many companies overlook the benefits. Nearshoring offers cost and time savings opportunities on top of access to a scalable, high-skilled workforce. If you’re ready to debunk the common myths of nearshoring, reach out to Rapido to learn more about our solution and how we can help your business reach its financial and operational goals.
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